Frequently Asked Questions

Unified Commerce Platform is a complete e-commerce solution that combines 14 microservices into a single, powerful GraphQL API. Unlike traditional platforms that require dozens of paid apps and integrations, everything you need is included out of the box - from inventory management to email marketing, all accessible through one modern API.

Key benefits:

• All-in-one solution: No need for multiple third-party apps
• Zero transaction fees: One flat monthly fee, no per-transaction costs
• Modern architecture: GraphQL Federation for superior performance
• Developer-friendly: Comprehensive docs, SDKs for 7+ languages
• Cost-effective: Save $25,000+ annually compared to Shopify Plus

Main advantages:

• No app fatigue: Everything built-in vs. managing dozens of apps
• Predictable costs: Flat fee vs. percentage-based pricing
• Modern tech stack: GraphQL vs. legacy REST APIs
• Better performance: Optimized architecture from the ground up

All 14 microservices are included in every plan:

1. Identity Service - User authentication, SSO, permissions
2. Product Catalog - Products, variants, categories, collections
3. Order Management - Cart, checkout, order lifecycle
4. Payment Processing - Stripe integration, multiple payment methods
5. Inventory Management - Real-time tracking, multi-location
6. CRM - Customer profiles, segments, loyalty programs
7. Email Service - Transactional emails, marketing campaigns
8. Booking System - Appointments, reservations, scheduling
9. Promotions Engine - Discounts, coupons, sales
10. Merchant Accounts - Multi-tenant support, white-labeling
11. Analytics - Business intelligence, reports, dashboards
12. Notifications - Real-time alerts, webhooks, SMS
13. Cart Service - Persistent carts, abandoned cart recovery
14. Search - Full-text search, filtering, facets

Each service is fully integrated and accessible through our unified GraphQL schema.

Unified Commerce scales from startups to enterprise:

Startups & Small Business:

• Free tier for testing and development
• Starter plan at $99/month for up to 10,000 orders
• All features included, no feature gating
• Community support

Growing Businesses:

• Pro plan at $299/month for unlimited orders
• Priority support
• 99.9% uptime SLA
• Custom integrations available

Enterprise:

• Custom pricing for high-volume needs
• Dedicated infrastructure
• 99.99% uptime SLA
• Dedicated account manager
• Custom SLAs and contracts

We've successfully powered businesses from $0 to $100M+ in annual revenue.

Getting started takes just 5 minutes:

1. Sign up for an account at unifiedcommerce.dev
2. Generate your API key from the dashboard
3. Install an SDK for your language:

   # JavaScript/TypeScript
   npm install @unifiedcommerce/sdk
   
   # Python
   pip install unified-commerce
   
   # PHP
   composer require unifiedcommerce/sdk
   

4. Make your first API call:

   import { UnifiedCommerce } from '@unifiedcommerce/sdk';
   
   const client = new UnifiedCommerce('your_api_key');
   const products = await client.products.list({ limit: 10 });
   

5. Explore the documentation and build your application!

Not necessarily! We provide multiple ways to interact with our API:

For GraphQL beginners:

• Native SDKs: Use our SDKs in JavaScript, Python, PHP, Ruby, Go, Java, or .NET
• REST wrapper: Optional REST API endpoints for common operations
• Code generators: Auto-generate queries from our schema
• Playground: Interactive tool to build queries visually

For GraphQL experts:

• Direct GraphQL API access
• Advanced features like subscriptions and federation
• Custom directives and extensions
• GraphQL Code Generator support

Our documentation includes examples in both SDK and raw GraphQL formats.

Yes! We provide migration tools and guides for popular platforms:

Supported platforms:

• Shopify (including Plus)
• WooCommerce
• Magento
• BigCommerce
• Custom solutions via CSV/API

Migration process:

1. Data export from your current platform
2. Data mapping to our schema
3. Test import in staging environment
4. Validation and adjustments
5. Production import with minimal downtime
6. DNS switch when ready

What we migrate:

• Products and variants
• Customers and addresses
• Orders and transactions
• Collections and categories
• Discounts and coupons
• Customer reviews
• SEO metadata

Contact our migration team for assistance: migration@unifiedcommerce.app

Implementation timeline depends on your project scope:

Basic Store (1-2 weeks):

• Product catalog
• Shopping cart
• Checkout flow
• Payment processing
• Order management

Standard E-commerce (2-4 weeks):

• Everything in Basic
• Customer accounts
• Email notifications
• Inventory tracking
• Basic analytics

Advanced Platform (1-3 months):

• Everything in Standard
• Custom integrations
• Multi-channel selling
• Advanced analytics
• Custom workflows
• Mobile apps

Enterprise (3-6 months):

• Full platform customization
• Multiple storefronts
• Complex integrations
• Custom features
• Performance optimization

Our professional services team can help accelerate your timeline.

GraphQL Federation is a modern architecture pattern that allows us to:

Combine multiple services into one schema:

# Single query across multiple services
query GetOrderDetails {
  order(id: "123") {
    # From Order Service
    id
    total

    # From Identity Service
    customer {
      name
      email
    }

    # From Product Service
    items {
      product {
        name
        price
      }
    }
  }
}

Benefits:

• Single request: Get all data in one API call vs. multiple REST calls
• Type safety: Strong typing across all services
• Performance: Automatic query optimization and caching
• Flexibility: Request only the data you need
• Evolution: Add features without breaking changes

This architecture makes our API 3x faster than traditional REST APIs.

Rate limits vary by plan:

Important notes:

• Limits are per API key, not per account
• Cached responses don't count against limits
• Subscriptions have separate connection limits
• We return headers showing your current usage:

  X-RateLimit-Limit: 1000
  X-RateLimit-Remaining: 950
  X-RateLimit-Reset: 1640995200
  

Best practices:

• Implement exponential backoff for retries
• Use field selection to minimize response size
• Cache responses when possible
• Consider webhook subscriptions for real-time updates

We support multiple authentication methods:

API Key Authentication (Server-side):

const client = new ApolloClient({
  uri: 'https://gateway.unifiedcommerce.app/graphql',
  headers: {
    'Authorization': 'Bearer uc_live_sk_xxx'
  }
});

JWT Authentication (Client-side):

// Login to get JWT
const { token } = await client.mutate({
  mutation: LOGIN_MUTATION,
  variables: { email, password }
});

// Use JWT for subsequent requests
const authenticatedClient = new ApolloClient({
  uri: 'https://gateway.unifiedcommerce.app/graphql',
  headers: {
    'Authorization': `Bearer ${token}`
  }
});

OAuth 2.0 (Third-party apps):

// Redirect to authorization URL
const authUrl = `https://auth.unifiedcommerce.app/oauth/authorize?
  client_id=${CLIENT_ID}&
  redirect_uri=${REDIRECT_URI}&
  scope=read:products+write:orders`;

// Exchange code for token
const { access_token } = await exchangeCodeForToken(code);

Permissions & Scopes:

• Granular permissions per resource
• Role-based access control (RBAC)
• Custom permission sets
• IP whitelisting available

Use GraphQL Subscriptions over WebSocket for real-time updates:

import { WebSocketLink } from '@apollo/client/link/ws';

// Set up WebSocket connection
const wsLink = new WebSocketLink({
  uri: 'wss://gateway.unifiedcommerce.app/graphql',
  options: {
    reconnect: true,
    connectionParams: {
      authorization: 'Bearer YOUR_API_KEY'
    }
  }
});

// Subscribe to order updates
const ORDER_SUBSCRIPTION = gql`
  subscription OnOrderUpdate($merchantId: ID!) {
    orderUpdate(merchantId: $merchantId) {
      id
      status
      total
      updatedAt
    }
  }
`;

// Use in component
const { data, loading } = useSubscription(ORDER_SUBSCRIPTION, {
  variables: { merchantId: 'merch_123' }
});

Available subscriptions:

• Order status changes
• Inventory updates
• New customer registrations
• Price changes
• Payment confirmations
• Cart abandonment
• And more...

Absolutely! Unified Commerce is built API-first and works perfectly as a headless commerce platform:

Frontend flexibility:

• Build with any framework (React, Vue, Angular, Svelte)
• Static site generators (Next.js, Gatsby, Nuxt)
• Mobile apps (React Native, Flutter, Swift, Kotlin)
• Progressive Web Apps (PWAs)
• IoT devices and voice assistants

Omnichannel support:

• Web storefronts
• Mobile applications
• POS systems
• Marketplaces
• Social commerce
• B2B portals

Example with Next.js:

// pages/products/[id].js
export async function getStaticProps({ params }) {
  const client = createApolloClient();
  const { data } = await client.query({
    query: GET_PRODUCT,
    variables: { id: params.id }
  });

  return {
    props: { product: data.product },
    revalidate: 60 // ISR - revalidate every minute
  };
}

Simple, transparent pricing with no hidden fees:

Free Plan:

• $0/month
• 1,000 API requests/hour
• Up to 100 products
• Community support
• Perfect for development

Starter Plan:

• $99/month
• 10,000 API requests/hour
• Up to 10,000 orders/month
• Email support
• 99.9% uptime SLA

Pro Plan:

• $299/month
• 100,000 API requests/hour
• Unlimited orders
• Priority support
• 99.9% uptime SLA
• Advanced analytics

Enterprise Plan:

• Custom pricing
• Unlimited everything
• Dedicated support
• 99.99% uptime SLA
• Custom features

No additional fees for:

• Transaction processing (0% fees)
• Additional users
• API calls (within plan limits)
• Storage (up to 100GB)
• Bandwidth (up to 1TB)

No transaction fees! Unlike other platforms:

Payment processing fees:

• We integrate with Stripe, PayPal, and others
• You pay their standard processing fees directly
• No markup or additional fees from us
• Use your own payment processor accounts

Example savings:

• $100k monthly revenue on Shopify: ~$2,400 in transaction fees
• Same revenue on Unified Commerce: $0 in transaction fees
• Annual savings: $28,800

Yes! Plan changes are flexible:

Upgrading:

• Instant upgrade anytime
• Prorated billing for the current month
• Immediate access to new features
• No downtime or data migration

Downgrading:

• Downgrade at the end of billing cycle
• No penalties or fees
• Data retained (within new plan limits)
• 30-day grace period for limit adjustments

Plan change example:

// Via API
const result = await client.account.updatePlan({
  plan: 'pro',
  billing: 'annual' // Save 20% with annual billing
});

// Via Dashboard
// Settings → Billing → Change Plan

Trial periods:

• 14-day free trial on all paid plans
• No credit card required for trial
• Full feature access during trial
• Automatic conversion or cancellation

We accept various payment methods for subscriptions:

Credit/Debit Cards:

• Visa, Mastercard, American Express
• Discover, JCB, Diners Club
• 3D Secure supported

Alternative Payment Methods:

• ACH bank transfers (US)
• SEPA transfers (EU)
• Wire transfers (Enterprise)
• PayPal (coming soon)

Billing options:

• Monthly billing (default)
• Annual billing (20% discount)
• Custom billing (Enterprise)

Invoice & receipts:

• Automatic invoice generation
• Tax-compliant receipts
• Custom billing details
• NET 30/60/90 terms (Enterprise)

Yes! Full international support built-in:

Multi-currency:

• 135+ currencies supported
• Real-time exchange rates
• Automatic currency detection
• Manual rate overrides
• Historical rate tracking

query GetProductPrice {
  product(id: "prod_123") {
    price(currency: "EUR") {
      amount
      currency
      formatted # "€29.99"
    }
  }
}

Internationalization (i18n):

• Unlimited languages
• RTL language support
• Locale-specific formatting
• Translatable content:
  • Products & descriptions
  • Categories & collections
  • Email templates
  • Checkout flow
  • Error messages

Regional features:

• Tax calculation by region
• Shipping zones
• Local payment methods
• GDPR compliance tools
• Regional pricing

Comprehensive inventory management included:

Features:

• Real-time inventory tracking
• Multi-location inventory
• Reserved vs. available stock
• Low stock alerts
• Automatic reorder points
• Bundle/kit tracking
• Serial number tracking

Inventory updates:

mutation UpdateInventory {
  updateInventory(
    sku: "SKU-123"
    location: "warehouse_1"
    adjustment: 50
    type: RESTOCK
  ) {
    sku
    available
    reserved
    total
  }
}

Advanced capabilities:

• Inventory forecasting
• ABC analysis
• Cycle counting
• Transfer orders
• Drop shipping support
• Consignment tracking
• Inventory valuation reports

Integrations:

• Sync with ERP systems
• Barcode scanning apps
• Warehouse management systems
• 3PL providers

Built-in analytics rival dedicated analytics platforms:

Real-time dashboards:

• Revenue metrics
• Order analytics
• Customer insights
• Product performance
• Marketing attribution
• Inventory metrics

Standard reports:

• Sales reports (daily/weekly/monthly)
• Product performance
• Customer lifetime value
• Cohort analysis
• Funnel analysis
• Abandoned cart reports
• Tax reports

Custom analytics:

query CustomReport {
  analytics {
    revenue(
      dateRange: { start: "2024-01-01", end: "2024-12-31" }
      groupBy: MONTH
      filters: { channel: "web" }
    ) {
      total
      count
      average
      timeSeries {
        date
        value
      }
    }
  }
}

Export options:

• CSV/Excel export
• PDF reports
• API access to raw data
• Webhook for real-time data
• BigQuery/Snowflake sync (Enterprise)

Yes! Flexible checkout customization:

Checkout options:

• Single-page checkout
• Multi-step checkout
• Guest checkout
• Express checkout
• One-click checkout
• Subscription checkout

Customizable elements:

const checkoutConfig = {
  steps: ['shipping', 'billing', 'payment', 'review'],
  fields: {
    shipping: {
      required: ['address', 'city', 'zip'],
      optional: ['company', 'apartment'],
      custom: [
        { name: 'delivery_notes', type: 'textarea' }
      ]
    }
  },
  payment: {
    methods: ['card', 'paypal', 'apple_pay'],
    saveCard: true,
    splitPayment: false
  },
  validation: {
    address: 'google_places',
    email: 'strict',
    phone: 'international'
  }
};

Advanced features:

• Custom validation rules
• Conditional fields
• Address autocomplete
• Payment method restrictions
• Shipping method logic
• Tax exemption handling
• B2B checkout features

Security is our top priority:

Infrastructure security:

• SOC 2 Type II certified
• PCI DSS Level 1 compliant
• ISO 27001 certified
• HTTPS/TLS 1.3 only
• WAF protection
• DDoS mitigation

Data security:

• AES-256 encryption at rest
• TLS encryption in transit
• Tokenized payment data
• No storage of card details
• Regular security audits
• Penetration testing

Application security:

• OWASP Top 10 protection
• SQL injection prevention
• XSS protection
• CSRF tokens
• Rate limiting
• Input validation
• Secure session management

Compliance:

• GDPR compliant
• CCPA compliant
• PSD2/SCA ready
• HIPAA compliant (Enterprise)
• Privacy Shield certified

Security features:

• 2FA/MFA authentication
• IP whitelisting
• API key rotation
• Audit logs
• Webhook signature verification
• Role-based access control

Full GDPR compliance with built-in privacy tools:

Data rights management:

mutation HandleGDPRRequest {
  gdprRequest(
    type: DATA_EXPORT  # or DATA_DELETION, DATA_PORTABILITY
    customerId: "cust_123"
  ) {
    id
    status
    completedAt
    downloadUrl  # For export requests
  }
}

Privacy features:

• Cookie consent management
• Data retention policies
• Right to be forgotten
• Data portability exports
• Consent tracking
• Privacy policy versioning
• Data processing agreements

Compliance tools:

• Automated data discovery
• PII masking
• Audit trails
• Consent management API
• Privacy impact assessments
• Breach notification system

Data residency:

• US data centers (default)
• EU data centers available
• Data localization options
• Cross-border transfer compliance

Enterprise-grade reliability:

Uptime SLA:

• Starter: 99.9% (43 min/month)
• Pro: 99.9% (43 min/month)
• Enterprise: 99.99% (4 min/month)

Infrastructure:

• Multi-region deployment
• Auto-scaling
• Load balancing
• CDN (200+ edge locations)
• Redundant databases
• Automatic failover
• Disaster recovery

Performance:

• < 100ms API response time (p50)
• < 300ms API response time (p99)
• 10GB/s network capacity
• Global CDN for assets

Monitoring:

• 24/7 monitoring
• Real-time alerts
• Status page: status.unifiedcommerce.app
• Performance metrics API
• Custom alerting (Enterprise)

Backup & Recovery:

• Hourly backups
• 30-day retention
• Point-in-time recovery
• Cross-region replication
• < 1 hour RTO
• < 1 hour RPO

Extensive integration ecosystem:

Payment processors:

• Stripe
• PayPal
• Square
• Authorize.net
• Braintree
• Adyen
• 50+ more

Shipping carriers:

• USPS
• UPS
• FedEx
• DHL
• Canada Post
• Royal Mail
• 100+ regional carriers

Marketing tools:

• Mailchimp
• Klaviyo
• HubSpot
• Segment
• Google Analytics
• Facebook Pixel
• TikTok Pixel

Accounting:

• QuickBooks
• Xero
• Sage
• NetSuite
• FreshBooks

Other integrations:

• Zapier (2000+ apps)
• Webhooks
• Custom API integrations
• ERP systems
• POS systems
• Marketplace channels

Yes! Multiple ways to build custom integrations:

Webhook system:

// Register webhook
const webhook = await client.webhooks.create({
  url: 'https://your-app.com/webhook',
  events: ['order.created', 'order.fulfilled'],
  headers: {
    'X-Custom-Header': 'value'
  }
});

// Webhook payload
{
  "event": "order.created",
  "timestamp": "2024-01-01T00:00:00Z",
  "data": {
    "order": { ... }
  },
  "signature": "sha256=..."
}

REST API wrapper:

// If you need REST endpoints
GET /api/v1/products
POST /api/v1/orders
PUT /api/v1/customers/{id}
DELETE /api/v1/carts/{id}

Custom GraphQL extensions:

extend type Query {
  customField: String @custom(resolver: "myapp.resolver")
}

Integration tools:

• Webhook builder
• API playground
• Request signing
• Rate limit management
• Retry logic
• Error handling

Reliable webhook delivery system:

Setup:

const webhook = await client.webhooks.create({
  url: 'https://your-app.com/webhook',
  events: [
    'order.created',
    'order.updated',
    'order.fulfilled',
    'customer.created',
    'payment.completed'
  ],
  version: '2024-01',
  secret: 'whsec_...' // For signature verification
});

Verification:

// Verify webhook signature
import crypto from 'crypto';

function verifyWebhook(payload, signature, secret) {
  const hash = crypto
    .createHmac('sha256', secret)
    .update(payload)
    .digest('hex');

  return `sha256=${hash}` === signature;
}

// In your webhook handler
app.post('/webhook', (req, res) => {
  const signature = req.headers['x-uc-signature'];

  if (!verifyWebhook(req.body, signature, WEBHOOK_SECRET)) {
    return res.status(401).send('Invalid signature');
  }

  // Process webhook
  const event = JSON.parse(req.body);
  console.log('Event:', event.type, event.data);

  res.status(200).send('OK');
});

Features:

• Automatic retries (exponential backoff)
• Dead letter queue
• Webhook logs
• Testing tools
• Bulk replay
• Filtering options

Multiple support channels:

Community Support (Free):

• Discord community
• Stack Overflow
• GitHub discussions
• Documentation
• Video tutorials

Email Support (Starter):

• support@unifiedcommerce.app
• 24-48 hour response time
• Business hours (9-5 EST)

Priority Support (Pro):

• Dedicated support channel
• < 4 hour response time
• Extended hours (6am-10pm EST)
• Screen sharing sessions
• Architecture reviews

Enterprise Support:

• 24/7/365 support
• < 1 hour response time
• Dedicated Slack channel
• Phone support
• Dedicated success manager
• Quarterly business reviews
• Custom SLA

Resources:

• Comprehensive docs
• API reference
• Code examples
• Video tutorials
• Webinars
• Blog posts

Yes! Full-featured testing environment:

Test mode:

// Use test API key
const client = new UnifiedCommerce('uc_test_sk_...');

// Test mode features:
// - Full API functionality
// - Test payment cards
// - Webhook testing
// - No charges
// - Separate data

Test payment cards:

Success: 4242 4242 4242 4242
Decline: 4000 0000 0000 0002
Requires Auth: 4000 0025 0000 3155

Staging environment:

• staging.gateway.unifiedcommerce.app
• Mirrors production
• Deploy and test before production
• Separate database
• Performance testing allowed

Development tools:

• GraphQL playground
• API explorer
• Webhook tester
• Mock data generator
• Postman collection
• Insomnia workspace

Extensive code examples available:

GitHub repositories:

• github.com/unifiedcommerce/examples
• Full applications
• Integration examples
• SDK usage
• Best practices

Documentation:

• Every API endpoint documented
• Request/response examples
• Error handling
• Edge cases

Interactive playground:

• playground.unifiedcommerce.app
• Live API testing
• Schema exploration
• Query builder
• Share queries

Starter templates:

# Clone a starter
npx create-unified-app my-store --template nextjs-commerce

# Available templates:
# - nextjs-commerce
# - react-checkout
# - vue-storefront
# - mobile-app
# - headless-cms
# - b2b-portal

Community resources:

• Blog tutorials
• YouTube channel
• Dev.to articles
• Stack Overflow answers

Multiple channels for feedback:

Bug reports:

• GitHub Issues: github.com/unifiedcommerce/issues
• Include reproduction steps
• API version
• Error messages
• Request IDs

Feature requests:

• Feature portal: feedback.unifiedcommerce.app
• Vote on existing requests
• Submit new ideas
• Track progress
• Beta access

Security issues:

• security@unifiedcommerce.app
• PGP key available
• Bug bounty program
• Responsible disclosure
• Hall of fame

Direct feedback:

• Discord community
• Monthly office hours
• User surveys
• Beta programs

Best practices for optimal performance:

1. Use field selection:

# Bad - fetching everything
query {
  products {
    # 50+ fields
  }
}

# Good - fetch only needed fields
query {
  products {
    id
    name
    price
    thumbnail
  }
}

2. Implement pagination:

query GetProducts($cursor: String) {
  products(first: 20, after: $cursor) {
    edges {
      node {
        id
        name
      }
    }
    pageInfo {
      hasNextPage
      endCursor
    }
  }
}

3. Use DataLoader for batching:

const productLoader = new DataLoader(ids =>
  batchLoadProducts(ids)
);

// These will be batched
const product1 = await productLoader.load('1');
const product2 = await productLoader.load('2');

4. Cache responses:

const client = new ApolloClient({
  cache: new InMemoryCache({
    typePolicies: {
      Product: {
        keyFields: ['id'],
        fields: {
          price: {
            read(existing, { args }) {
              // Custom cache logic
              return existing;
            }
          }
        }
      }
    }
  })
});

5. Use persisted queries:

// Send query hash instead of full query
const { data } = await client.query({
  query: GET_PRODUCT,
  extensions: {
    persistedQuery: {
      version: 1,
      sha256Hash: "abc123..."
    }
  }
});

File upload specifications:

Size limits:

• Images: 10MB per file
• Videos: 100MB per file
• Documents: 50MB per file
• Bulk imports: 100MB CSV/JSON
• Total storage: 100GB (Pro), Unlimited (Enterprise)

Supported formats:

• Images: JPG, PNG, GIF, WebP, SVG
• Videos: MP4, WebM, MOV
• Documents: PDF, DOC, DOCX, XLS, XLSX
• Data: CSV, JSON, XML

Upload methods:

// Direct upload
const upload = await client.uploads.create({
  file: fileBuffer,
  type: 'product_image'
});

// Signed URL upload
const { uploadUrl } = await client.uploads.getSignedUrl({
  filename: 'product.jpg',
  contentType: 'image/jpeg'
});
// Upload directly to cloud storage
await fetch(uploadUrl, {
  method: 'PUT',
  body: fileBuffer
});

Image optimization:

• Automatic resizing
• WebP conversion
• CDN delivery
• Lazy loading support
• Responsive images

Full B2B capabilities included:

Company accounts:

• Parent/child accounts
• Multiple buyers per company
• Approval workflows
• Spending limits
• Cost centers

B2B pricing:

mutation CreatePriceList {
  createPriceList(input: {
    name: "Enterprise Tier 1"
    customerGroups: ["enterprise_customers"]
    rules: [
      {
        productId: "prod_123"
        price: 89.99
        minQuantity: 100
      }
    ]
  }) {
    id
    rules {
      price
      minQuantity
    }
  }
}

Quote management:

• Request for quote (RFQ)
• Quote generation
• Quote approval
• Quote-to-order conversion

B2B specific features:

• Net payment terms
• Purchase orders
• Quick order forms
• Bulk ordering
• Custom catalogs
• Contract pricing
• Credit limits

Yes! Full white-label capabilities:

Custom branding:

• Custom domain (your-api.com)
• Remove Unified Commerce branding
• Custom email templates
• Custom documentation
• Custom error messages

Multi-tenant architecture:

mutation CreateMerchant {
  createMerchant(input: {
    name: "Client Store"
    domain: "client.example.com"
    branding: {
      logo: "https://...",
      colors: {
        primary: "#007bff",
        secondary: "#6c757d"
      }
    }
  }) {
    id
    apiKey
    domain
  }
}

Tenant isolation:

• Separate data stores
• Independent rate limits
• Custom configurations
• Isolated webhooks
• Separate analytics

Reseller features:

• Commission management
• Billing passthrough
• Usage reporting
• Custom pricing
• Partner portal

Built for extreme scale:

Auto-scaling:

• Automatic horizontal scaling
• Predictive scaling for events
• No manual intervention needed
• Scales from 0 to millions of requests

Performance at scale:

• 50,000+ requests/second
• Sub-100ms response times
• 99.99% availability
• Zero-downtime deployments

Black Friday preparation:

// Pre-warm cache
await client.cache.prewarm({
  queries: ['products', 'categories'],
  date: '2024-11-29'
});

// Enable surge mode
await client.config.update({
  surgeMode: {
    enabled: true,
    startDate: '2024-11-29',
    endDate: '2024-12-02',
    expectedTraffic: '10x'
  }
});

Load testing support:

• Test environment for load testing
• Traffic replay tools
• Performance profiling
• Capacity planning assistance

Case studies:

• Client A: 2M orders on Black Friday
• Client B: 100k concurrent users
• Client C: $10M in 1 hour
• Zero downtime across all